Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as 3D Crystal, Custom Hats, Custom Necklaces, Custom Key Chains cannot be returned. We also do not accept products that are intimate or sanitary goods.
To complete your return, please complete the return form. We will contact you via email once we receive the return request.